> For the complete documentation index, see [llms.txt](https://docs.emsigner.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.emsigner.com/renew-upgrade/converting-your-plan.md).

# Converting your plan

#### Plan Conversion in emSigner

emSigner offers two distinct subscription models: **user-based plans** and **envelope-based plans**, each designed for different usage patterns and operational needs. These plans are provisioned independently and are not interchangeable by default.

Automatic conversion between user-based and envelope-based plans is **not supported**. Any request to convert, upgrade, or change the plan type must be initiated through **emSigner support channels** and is subject to commercial review and confirmation.