Topping up your wallet
The Top-Up Wallet feature allows you to pre-load funds into your emSigner account. The wallet balance can then be used for pay-per-use services, ensuring uninterrupted transactions without repeated payment steps.
Accessing Wallet Information
From the Dashboard, navigate to Settings.
Open the Subscription section.
Select the Wallet Info tab.
The Wallet Info page displays:
Total Wallet Recharged – Cumulative amount added to the wallet
Wallet Balance – Available balance for usage
Wallet Transaction Details – History of wallet usage
Topping Up Your Wallet
From the Subscription Management tab, click TopUp Wallet.
In the Topup your Account dialog:
Enter the amount you want to add to your wallet.
Click Topup Wallet to proceed.
Completing the Payment
You will be redirected to the secure payment gateway.
Choose a preferred payment method.
Complete the payment within the session time limit.
All payments are processed through a secure checkout.
Confirmation and Wallet Update
Once payment is successful, a confirmation screen is displayed with:
Payment amount
Transaction reference ID
Wallet recharge status
After successful recharge:
The Wallet Balance is updated.
The transaction appears under Wallet Transaction Details.
The balance is available for applicable services without further payment steps.
Important Notes
Wallet top-ups are optional and intended for convenience.
Wallet balance is consumed based on service usage.
The transaction history can be exported using Export to CSV for reconciliation or reporting.
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