Update or Deactivate a User

How to edit the details of an Internal User?

Administrators can update user details or disable accounts directly from the Manage Users section.

Modify User Details

• To edit a user, click the Edit icon in the Actions column.

• Update the required fields (e.g., user information, role, department, or settings).

• Save the changes to apply them immediately.

Disable User Accounts

• To disable a user, click the Disable icon in the Actions column.

• Disabled users are not permanently removed but moved to the Disabled Users tab for record-keeping.

Restore Disabled Users

• Go to the Disabled Users tab.

• Click the Restore (tick) icon to reactivate the account.

• The user’s status is updated back to Active, and all previously assigned roles and permissions are reinstated.